Terms of service

Last updated July 2026

Using Vela means agreeing to these terms. They're short because the deal is simple; nothing in them takes away rights that Australian Consumer Law gives you regardless.

What Vela is, and is not

Vela is for entertainment and self-reflection. Our charts are computed to the arcminute and our writing is made with care, but astrology and tarot are symbolic mirrors, not instruments of prediction, and we never present them as one. Nothing on Vela is medical, psychological, legal, or financial advice, and no reading should be the reason you make or avoid a decision in any of those territories. Vela is not a crisis service: if things feel like too much, Lifeline is on 13 11 14 any hour, and emergency services on 000.

You must be 18 or older to use Vela.

Your account and your content

You sign in by email link; keeping that inbox secure is yours to do. What you write in your journal is yours; we claim no licence over it beyond what's needed to store it encrypted and show it back to you (and, only with your consent, inform your readings). Our content (the readings, the deck, the interpretive writing) is ours; enjoy it personally, don't scrape, republish, or resell it. When you enter another person's birth details for a compatibility reading, enter only what they've shared freely.

Subscriptions

• Plans and prices are as shown on the pricing page at the time you subscribe; prices include GST.
• Billing is handled by Stripe and renews automatically, monthly or annually, as you chose. We email you before an annual renewal.
• Cancelling is straightforward from your account page. The cancel button opens our billing portal, where you confirm with a couple of clicks. No phone call, no chat bot, no retention hoops. Cancellation takes effect at the end of the period you've paid for, and your access runs to that date.
• If we ever raise a price, existing subscribers keep their current rate for at least twelve months and receive clear notice before any change takes effect.
• Refunds: whatever Australian Consumer Law requires, always. And if something on our side genuinely failed you, write to us and we'll be reasonable.

Fair use

Don't attack the service, probe the vault, hammer the APIs, or use Vela to harass anyone. Accounts doing so can be suspended; journal export rights survive suspension, because your words are yours even when we've fallen out.

Liability, in honest terms

To the extent the law allows, Vela's liability is limited to the amount you've paid us in the twelve months before a claim, and nothing in these terms excludes the consumer guarantees of the Australian Consumer Law, which cannot be excluded. These terms are governed by Australian law.

Changes

If these terms change in any way that matters, we'll email members before the change takes effect; silence from us means the deal you signed up to still stands. Questions: [email protected].